Responsible gambling
Lotto Max Ontario committed to providing you with a safe and enjoyable gaming experience, while also helping you stay responsible when playing your favorite games. At Ontario Lottery and Gaming Corporation (OLG), we take our responsibility seriously.
Understand the Risks
- Know the odds: We clearly display the odds of winning for all lottery games, including Lotto Max.
- Don't chase losses: If you're on a losing streak, don't keep playing in an attempt to recoup your losses. This can lead to further financial problems.
- Set limits: You can set deposit, loss and session-time limits through our platform.
Manage Your Account
- Regularly check your account balance to ensure you have sufficient funds.
- Use our reality checks tool to remind yourself of the time spent playing.
- Consider taking a break from gaming if you feel like it's becoming too much for you.
Additional Tools and Resources
- Self-exclusion: You can exclude yourself from gaming for a period of 30, 60 or 90 days (or longer).
- Reality check notifications will remind you to take regular breaks.
- Links to Canadian problem-gambling support organizations are available on our website for those who may be struggling with responsible behavior.
Know the Signs
If any of these behaviors apply to you, it's a sign that you might have a problem:
- You're spending more money than you can afford
- Your gaming is causing problems in your relationships or work performance
- You're feeling anxious, depressed, or hopeless when not gaming
What We Offer
As part of our commitment to responsible gaming, we provide:
- Clear and transparent odds for all lottery games.
- Tools for self-exclusion and reality checks to help you manage your gameplay.
We're here to support you. Please take responsibility for your gaming habits by understanding the risks and taking steps to mitigate them.
Additional Resources
For more information on responsible gaming, visit our website's Responsible Gaming page or consider reaching out to a reputable problem-gambling support organization in Canada.
Let us help you have fun while playing responsibly!